How I’ve Caught People Stealing My Images

Ever watch those ‘stupid criminal’ shows where they tell stories of bank robbers writing their demands on the back of their utility bill? Or how about the real life scenario of a friend spilling the beans that the client they sent your way has the photos framed allover her house? But you don’t remember getting an order from them? Yeah.

I don’t believe the clients who have stolen from me have done so maliciously. I don’t think they’re thinking of the hard work and thousands of pounds worth of equipment I’m still paying for which I used to produce their images. But that doesn’t mean they don’t need to be educated.

I’m going to write a more exhaustive post about protecting your intellectual property legally and how to deal with cases of copyright infringement. So this post is mainly about the things I’ve done in the past to educate others about their theft of my blood, sweat and tears.

  1. I received an invite to a baby shower which had images of the friends’ maternity session which hadn’t been requested from me. I think they’d been swiped off Facebook. I kindly emailed them and asked that the next time they would like to use my images, they ask first so I can send them better quality versions which have my logo on them. Easy peasy.
  2. Facebook – this one is a killer. Although I do sometimes provide web-ready images for clients to share (it’s great publicity) I’m NOT ok when they swipe the photos from their preview gallery, crop out the “do not copy” watermark and post them on FB and then never ever buy a single photo from their session. It’s so easy to catch them, too. These clients are easily traceable because most of my business comes by word of mouth. Just take a morning to troll through the friends lists of your friends who send you clients and the photos are often their profile pics. Or simply search for your most recent clients via their email address. Send them a message to let them know that they’re stealing and you would like them to (please) remove the photos and buy the web-ready disk from their order form. If they don’t remove them in a reasonable amount of time (and let’s face it, most of us check our FB multiple times a day so it’s not like they’ll need a week) then you can report them to FB for copyright infringement. I’ve done this before and the photos are removed and the person is notified of the issue. And then when you see them every day dropping the kids off at school, they can’t make eye contact with you. LOL
  3. I’ve actually been emailed by clients who (somehow) downloaded or copied one of their images and they need help because the canvas they tried to print at the local grocery store came out all ‘fuzzy’. Um…no thank you! I’ve got no problem telling friends and clients now in no uncertain terms (although nicely) that this is piracy and no different than burning a CD of my music if I were a musician. It’s not any different just because they’re photos.

Those are the only scenarios I can think of at the moment. Please leave your stories of piracy in the comments below!

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  • http://www.flickr.com/photos/jsusanne/ Susanne

    Facebook is a huge killer for me also. :(

  • http://www.andyphoto.co.uk Andy Mills

    While I think the logo in the corner of a proof image looks “nicer”, it does have the downside of the customer being able to crop it out.

    I think the only way around it for proof images is to put a big bold semi-transparent watermark (something like “PROOF” obviously) right across the centre of image.

    It only needs to be just visible enough to “ruin” the image (or make it useless for display/printing), but not so visible that the customer can’t make out the whole image.

  • http://www.texanmama.com Texan Mama

    Have you ever checked (googled, I guess) about entering some html in your template code that would not allow people to copy the photographs? I have used this on my photography blog but it’s still possible for people to copy the photographs. It’s not apparent but it’s possible. There’s a way to right-click disable somehow…

    I’m not a techie so I don’t know, but that might be one way to fight it. Like I said, it might not be perfect but it would probably help.

  • elizabethhalford

    @Texan: yep my website is right click disabled but don’t think that makes a darn difference!

  • flamedot

    If only it were as easy as disabling the right-click. Recoding isn’t an option on Facebook and anyone can always “print screen”. Sigh.

  • http://www.gracewolfphotography.com grace wolf

    Right click disable does work as a road block- but when people can use the, “snip it” tool— it kind of sucks. I’ve been building, “slideshows” for clients- that they can share with friends and family, as kind of a, “digital proof book” which you can’t print. :)

  • http://www.catherinelaceyphotography.com Catherine Lacey Dodd

    hi and thanks. Horrible situation of finding 5 images from a wedding on the bride’s graphic design website stating it was her copyright as she had previously done with the engagement shots. Tried to charge them 1/2 of the industry standard since they’d already been used but they’re trying to sue me. I saw for thank you notes from the wedding, party invitations and her commercial business promotion all using my images. Now they’re suing me for stress, ruining their wedding, not wearing an outfit to their liking at the wedding (I chose a simple coat dress with shorts underneath in case of a breeze) and saying that they own the copyright due to a “Work for hire” agreement. Attack as defense as there was no WFH agreement ever mentioned. Despite what I consider 2000 gorgeous photos based not on the brief of what I recommend, the 100 must have shots, but just “candid” to which I added of course the necessary shots. Criticism also includes that they won’t recommend me to other clients. I find this very lame as I have never sought anyone to promote my business; my work after 20 years of photography stands for itself. Now they want me to remove their images from everywhere I’ve used them because I don’t have a model release. I know it’s also standard practice to upload to your business FB account but they have said I lacked judgement by posting them there. Waiting for the official lawyer’s letter to arrive first. My mistake: no official contract but everything was put in writing in email. Advice anyone please? I can forward you the email if you like. Needless to say, no print purchases.

  • http://www.oscar-and-rose.co.uk Emma

    All images on my website are contained within slideshows with no thumbnails. Then if somebody really wants to go to the effort of hitting the “print screen” button and pasting it into a photo-editing package, they’re only going to get a really small size. The images are still enough to show future clients your work, but without being of great quality.
    I do the same to flickr too – I only post really small file sizes. Again, enough for people to see the content, but they’re not great quality. I think it’s important to remember that clients fall in love with your STLYE of work – how you compose people, the props you use, the clothes you choose, how you edit the photos. Most people have decent cameras these days, but don’t have they EYE to take the same photos as you do. Therefore, you don’t need to post hi-resolution images, it’s only other photographers that will notice any fringing etc (does that make sense?!) I also provide on the client’s disk a file of low-res watermarked images and ask that they use those to post to Facebook and ask that they provide a link to my website in the comments under each photo. Because let’s face it, if they’ve got 150+ friends looking at those photos with your name on, that’s 150 people you’ve reached for free! Most of my work comes through people having seen so-and-so’s pictures on Facebook.
    PS – If you want to know how I created my slideshows, I used http://www.kizoa.com/ …. sooooo easy to do! If you upgrade to pro you can create videos of your slideshows – something else to offer to clients!

  • http://www.carribethphotography.com Carri Mullins

    I recently had a client/friend use facebook images, WITH watermarks intact, on her newborn announcements…….and she even sent ME one. When I went to her home for the proofing session, she had a few watermarked pics, printed on computer paper and framed with watermark, and one even had a poem written over top of it. Now she still placed a pretty hefty order, so I just assume that she was excited and impatient. (Not that that makes it ok, but it does lessen the blow.) She is still a great client and friend, and one of my best word-of-mouth contributors.

    I provide watermarked web-sized images to all of my clients for use on facebook, myspace, etc. I do not tell them that they will be getting them, and I do not provide them to the client until their order is paid for and delivered. Facebook is a great tool, and people are going to post their pics there whether you supply them or not. Why not give them something to post that WON’T look like crap. I also had a client who, even after receiving the web files, SCANNED all of her photos and posted them to fb, and they looked HORRIBLE. I suppose she didn’t want the watermark on there. I asked her to remove them and replace them with the ones that I provided, and she blocked me from her friends list. Nice.

  • http://www.facebook.com/laurenbytheseaphotography Lauren

    Elizabeth, do you include the webready images free or charge for them? What if they only want images on a disc?

  • elizabethhalford

    @Lauren: The web ready disk alone is £50 with a min. order of (I think) £100 and if they buy the whole session on disk, there’s a separate web disk that comes with.

  • http://www.alexandrahunt.net Alexandra Hunt

    In my proofing images, each is stamped with a big (slightly) transparent proofing logo, and each is only uploaded in web resolution. I have two blogs, and my http://www.ourlittlehaus.com personal blog has had a lot of trouble with image theft. Now, EVERY image has a big, ugly, watermark on it. I found a DIY site using my projects and instructions (and making money off of it), and even, get this, discovered that a friend of a friend of my sisters was using my images and claiming that THEY WERE OF HER. The best part is, she doesn’t look like us at all, and she’s currently in Law School!

  • http://www.robinsnestphotography.ca Carrie

    I have only had one client remove the proof from my images on Facebook. I watermark everything (even my galleries) and am very clear with people that they aren’t allowed top post high res on the net or anywhere else. I give the free low res with purchase and most people are very supportive and understanding. I tell them it’s protection for me and them from other people stealing my images, so I get the point across without accusing them of wanting to steal them. It stops the honest thieves, as my mom always says :D

  • Carolyn.

    1. Your outfit embarrassed and distracted many people because it was so short.
    2. I am not a professional graphic designer. I have a small hobby and barely make any money from it. I was posting some rough draft ideas to my friends on facebook about a small website I was having fun with. I am in no way a commercial graphic designer.
    3. You did not inform us of any copyright, terms, or restrictions of what
    we could or could not do with the photos. We simply did not know. You
    had no contract, nothing in writing regarding this.
    4. Once you notified me that I had “broken copyright”, I immediately took everything down. I admitted my mistake and apologized.
    5. You wanted us to pay over $200 for this apparent “breaking of copyright.” We informed you we were struggling financially and had made an honest mistake but you would not work with us.
    6. I never stated the photos were my copyright, not once, anywhere.
    7. You posted the photos to MY facebook page, not your business facebook page. Therefore everybody got to see them before I, the bride even did.
    8. You took them down off your website straight after this, before anybody could even purchase them, so we could no longer even view them at all.
    9. You recently informed me via email you were going to delete all of them and you ignored our repeated emails back to you to please talk to us so we could purchase them.

  • Carolyn.

    Thankfully Catherine has agreed to work with us and all is resolved. Never once was her talent criticized, she is an exceptional photographer and did love her work.

  • Anonymous

    Carolyn, this is NOT the place for you to be fighting with your photographer. Your photographer put this comment here because ths is a website for photographers to gain support and advice and you must deal with yout issues privately.

  • http://www.facebook.com/profile.php?id=513053868 Rachel Fast Lane

    If you add tons of grain to your logo its almost impossible to remove :)

  • Annieroehrphotography

    http://annieroehrphotography.smugmug.com/Other/Evan/19647933_PNx6V8#!i=1540547609&k=GkqL6Qr
    This is a link to view a senior session I did. The photos are copy righted you are not suppose to be able to right click the image. The water mark is huge, It was a little smaller when I noticed the customer taking photos. I inlarged it. How is he stealing these? Can you help me? He posted the photos on his facebook page. He has not paid for any of the photos I want to say something but dont want to make him angry I want to collect my money.

  • Anonymous

     Hi there! He’s probably doing screen grabs to get them. I would notify him in writing that he’s breaching the contract and if he doesn’t pay for the files or remove them, report him to Facebook. And if you don’t have that in a contract, then remember that next time :)

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