Elizabeth Halford Photography {the blog} » photography in plain English

To sell a disk, to not sell a disk {that is the question}

I’ve receive nearly a thousand lovely new readers per month and the question of whether or not to release your images on disk is probably a good one to address every so often. I’ve been getting the question in my inbox this week, so it looks like it’s time to talk about it again.

This topic draws hot debate from both sides. There are benefits and drawbacks for both options. First, I’ll define what I mean by ‘disk’:

To me, ‘selling a disk’ means selling (or including in your session) digital versions of the final images from a session. These are fully edited and can either be in their full size format or sized to only be printed at, say, a maximum of 11×14. Or they can simply be web sharing sizes.

Do I sell a disk? You bet! Is it cheap? Heck no. It’s only included in my highest price session {the Ooh La La}

In my estimation, these are the benefits to selling digitals:

  • Less work - There’s little effort involved in providing this option as opposed to procuring, packaging and delivering prints or other photographic products.
  • Turnaround – Following on from above, the disk option means that a busy photographer doesn’t have orders looming over their head. I sometimes get a shock in the middle of the night when I sit straight up in bed and realize that I forgot to put an order through or deliver something I promised. This takes the worry out of the equation.
  • Maximum profitability – Low cost makes this a super profitable option.
  • Your way – Providing images for web means that YOU get to control what their friends see online. I maximize it for Facebook display with MCP’s free Facebook Fixer action and add my branding. This means it looks as good as it can possibly look online and I get the props (and follow-on business) from the branding.

And the drawbacks:

  • Control – you lose control of the way the images are displayed. They can print them at the chemist {or even worse – on their printer} for all you know and then show their friends a poor representation of your work. That said, the general consumer really won’t notice a difference and whether you meant for the grass to be that particular shade of green really doesn’t matter much to them. And the ones who know the difference will use a ‘proper’ printer.
  • Further sales – Once you sell the disk, that’s it. There are no further sales opportunities from that session.
  • Copyright – Even though you’ll only be providing printing rights, clients may do something with your images which isn’t allowed. Such as agree for a friend to use it to advertise their business or use by a modeling agency or whatever. If you find that they’re doing this, you can invoke your rights but overall, you lose control once you hand them over.

I don’t sell a disk, I sell my images on flash drive.

On the drive, I include:

  • A folder called ‘to print’ with high res files
  • A folder called ‘for web’ with web sharing copies
  • A PDF with a link to and instructions for downloading their own personal device app.
  • A PDF print & online sharing release
  • A PDF printing guide showing the difference between an image printed through a professional company and a cheapie one. On the PDF, there’s also a link to a pre-uploaded online gallery through SmugMug where they can get their images printed through my own professional printer {Loxley Colour} at cost. This is my last ditch attempt at controlling the quality of my work in print. This is a printing release, not a release of copyright {big difference!}.

I hope this has been helpful. Please ask questions or leave comments below!

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  • http://www.tatumhartvigsen.com Tatum Hartvigsen

    I understand getting the cover for the disk at WHCC (I do that too), but what about the actual CD? Do you print the label yourself? Do you use Lightscribe? What do you do to make the disk look “pretty” as well.

  • elizabethhalford

    I print the labels -which come from Staples- on my ink jet printer. There are far more flashy ways of doing this (like Lightscribe) but the disks pops in and out while it’s the case that I think people spend a lot of time oogling.

  • Lacie Mayhoffer

    I use lightscribe, clients seems to enjoy having a picture of them on the disk, and it permanently “adheres” my name and information to the disk as well which I like. Thanks for the article–its a good one! One must simply weight the gains/losses on both sides and decide what is best for them.

  • http://www.monicabryantphotography.com Monica

    I also sell a disk of images, but what I do to try to “control” how they are printed, is before I hand over the disk, I set up an account for them at http://www.mpix.com and pre-load all the images. Then, when I deliver the disk, I sit down with them for about 15 minutes and show them how to order from Mpix! Mpix has a box that you can check so that they don’t do any color adjusting. Plus the prices are actually cheaper than Wal-Mart for enlargements! I tell them that I can guarantee their images will be gorgeous if they use Mpix, but won’t make that guarantee if they print anywhere else. Thus far, as far as I know, all my clients have used Mpix. I feel it’s my job to educate them if I’m turning control of images over to them!

  • http://www.monicabryantphotography.com Monica

    Oh, and I have the disk printed at http://www.mpixpro.com when I have the DVD cover made. It’s $7 and worth every penny! It just looks so professional inside the case.

  • http://www.texanmama.com Texan Mama

    Monica. that’s a fabulous idea! Thanks for sharing!!

  • Helen

    This is something I’ve wondered about a lot, so thanks! What kind of disk do you use?

  • Tiffany

    What would you do if you gave the client the two discs and the client still puts the high-res images online? (They were clearly marked and you gave instructions as to what to do.)

  • elizabethhalford

    @Helen: Nothing special, just a DVDr. Some people use a little flash drive stick thingy and package it in a box instead of a disk.

    @Tiffany: I would remind them of what the release said and ask them to change the images. There’s no reason for them to do that when they just take longer to upload anyway. Maybe you could even put a bit at the bottom of the letter explaining what ‘web ready’ means so they see the benefits.

  • Dot McQueen

    Great info and tips, thanks.

    I notice you have a wedding CD sleeve pictured above. Are these personalised with a client photo or just generic?

    If generic, I’m curious as to additional cost for UK customs?

    Cheers,
    Dot

  • Tiho

    I personally ship only images that fit a 800×600 which are all watermarked. The images that are for printing or the hi-res images are sold separately at a higher cost. I found that people do not make a difference between the “web only” or “print only” images and they don’t read the instructions.

    So unless they feel the cost of the images in their wallet, they don’t pay much attention.

  • http://larakoppmann.com Lara

    ok sorry to be so dumbed down on this one – the difference between a print release and a copyright release? I’ve ben giving clients verbiage that states (this is totally rough): “clients have possession of the high-end resolution files and permission to make unlimited copies for noncommercial purposes. clients may not use the images for commercial/editorial purposes”…then a sentence that I own the copyright to all images provided and if they have any questions to contact me at xyz. I’ve been labeling mine as a “copyright release of all images” is this horribly wrong? thanks so much its a GREAT post btw!! :)

  • elizabethhalford

    @Lara: What you have stated is a print release. Don’t call it a copyright because you’re not handing over total rights, just rights for printing :)

  • Tim Bishop

    Hey Elizabeth, as a JSO I am loving your blog! I have spent hours reading through all your posts and videos. I’ve also spent a long time trying to find a UK printer that does something like the DVD Cover you have above without much luck. I almost cried when I saw Mpix only deliver in the States and Canada. Do you order from WHCC or do you have a UK supplier? Sorry if I’m one of many trying to emulate your great presentation skills ;)

    All the best

    Tx

  • http://alcfotografia.wordpress.com Ana

    Hi Elizabeth!
    I’ve been reading for a while now about the struggles you all guys have about clients not buying prints after the session, or about giving a disk with hi res images.
    I’m a photographer from Buenos Aires, Argentina, and here we do business a little bit different, or at least I do. :)
    I’ll tell you my experience.
    When I book a portrait session, what I’m selling is a 3 hour photoshoot, and the final product for the cliente will be between 50 an 70 photos in hi-res burnt on a CD (I usually take 400 shots). And this costs $500 (pesos argentinos).
    So, this way I don´t have to worry about they getting prints or not. I already covered my work. If they want prints, I can do it. I use a local printing business, and I charge a mark up for the trouble (by print). Otherwise, they can print them themselves.

    I don’t know if this could work in England or the US. This is just the way I always did it and I see other photographers doing the same.
    For me is a more simple way of working with clients. I feel this way I emphasize that what they are paying for is
    a- My time to go to the photoshoot
    b- My talent
    C- My time and ability to select and post-process their shots

    I don’t have to go through the trouble of showing them a gallery, or go to their houses. I feel it simplifies my job down to the things I like to do.

    Just so you know how much is $5oo in Argentina, a little context:
    - A rent of a two bedroom apartment in a nice neighborhood is $1300
    - A nice but economical dinner out: $40 – 50
    - A MC Combo $25 – 30
    - A taxi for 20 blocks, $15 – 20
    - A pair of jeans $100 – 150

    I can’t make the comparision with photography gear, since I buy it in dollars, not in pesos.

    I know you and maybe most photographers make a business also on the way you market your products (lovely CD Cases, the prints hanging on the walls) and maybe I’m not doing that yet, but I think that maybe the way I’m doing it, I cover for my time and the other things can be extras, and ways of charging more than I’m charging now, when I start to offer them.

    Hope this other perspective helps a little.
    Thank you a million times for your hard work, your talent and for sharing all your precious knoledge with us Elizabeth. You rock.

    Love from Buenos Aires!
    :)

    Ana

  • http://www.americanrecordablemedia.com/ CD DVD Printer

    Selling a disk means more income, although it consumes a lot of time and effort.

  • Anonymous

    I like listening to the CD on my computer very much,I will also print the labels -which come from Staples- on my ink jet printer.

  • Dave Navarro

    Thanks for the article.  I resize images on the CD to 5″x7″ at 300 dpi.  I also include language in my print release asking the printer not to print the images at a larger size.  In this way, my clients usually have to come back to me for large size prints. and they still get the ability to make their own small prints.

  • http://www.pitneyworks.co.uk/Franking-Machines/dm50-franking-machine.shtml Robert

    Well written article.I appreciate your writing skills.Its great.You have done a good job by sharing this post with us.I like this post.Keep sharing with us in future too.

  • http://www.promocodes.co.uk/Marks-and-Spencer-discount-codes Lucas

    This is my first time reading this blog. Definitely won’t be my last though, really enjoyed it.One of the best blogs I’ve read. Will definitely recommend to others. Good work.

  • http://www.morplan.com/ Morplan

    Brilliant blog. Definitely given me something to think
    about.Some interesting thoughts on the subject. Looking forward to see what
    else you post in the future.

  • http://www.lwinternational.com.au/ L&W International

    Great information you have shared with us.Any further updates coming soon?

  • Kerry

    Hi Elizabeth. Thanks for the great info! One question, where do you get your flash drives printed/made? Thanks!

  • Jane Manka

    I no longer sell disks. The digital images are available for purchase with my largest collections though :-)

    Jane Manka Wedding Photographer

  • Kristine

    HI Elizabeth, I was confused on something, what is the difference weather you put the high res. photos on a disk or flash drive? If you sell them the flash drive isn’t that it for you too? Cause they are digital files as well right? Or do you resize your images to 11×14 & then if they want something higher they come back to you? How are you upselling with a flash drive? Or I guess what are you controlling by selling a flash drive?

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